Working title (if applicable): Development Operations Manager
Starting Salary Range ($s): 40,019 – 51,500
Employee group (Full time/Part-time/Limited/Casual): Full time
Schedule (hours/days): M-F, 37.5
Employee subgroup (FLSA Status): Exempt
Department name: Development and Alumni Relations
Personnel area (School): Whiting School of Engineering
Development Operations Manager
This position is responsible for leading supporting operations for the
Development and Alumni Relations Office, with an emphasis on direct support to the Associate Dean for External Relations and the larger Office of External Relations for the Whiting School of Engineering. Interprets and applies operating policies, assesses and prioritizes requests related to the Associate Dean’s availability, exercises independent judgment in the resolution of administrative problems, and communicates with all levels of internal and external administrative and academic leaders, key donors, alumni, guests, and others.
Primary Duties and Responsibilities
The Primary duties and responsibilities
Prepares the Associate Dean for meetings and presentations and works with other staff to ensure that briefing materials for appointments are prepared in advance and accurate
Directly manages 3–5 administrative staff members who support gift officers, corporate and foundation relations officer, Director of Development, and general operations. Responsible for managing their time, handling HR items, and keeping track of their projects and priorities. Coordinates efforts with staff members supported by direct reports.
Collaborates with others to prepare comprehensive principal prospect level briefings for the Associate Dean, Whiting School leadership and faculty. Solicits input from Director and Development Officers. Compiles data from various systems and reports. Creates related graphs and tables. Writes and edits copy and exercises appropriate discretion.
Provides support for donor and prospect engagement. Drafts donor correspondence and assists in developing donor proposals and presentations. Helps research donors and prospects and assists in portfolio analysis. Regularly proofreads and edits confidential, sensitive information. Secures approval and signature before distributing when needed.
Development Database Management, including gift processing for operating, program, capital gifts and private grants. Manages automated acknowledgments for various campaigns and drafts/edits personalized acknowledgements. Duties include the accurate entry of data for donor and
prospect records, and the productions of lists and reports.
Produces a variety of reports and presentations using information from multiple sources to address a range of requests with general guidance from Associate Dean. Compiles and analyzes data when needed. Conducts independent research and creates original content.
Provides a range of related services in support of projects for the Office of External Relations.
Attends and provides support for Whiting School and institution-wide events.
Qualifications: High school diploma/GED with minimum five years related experience required. Bachelor's degree preferred. Additional education may substitute for years of work experience (JHU Equivalency Formula: 30 undergraduate degree credits/semester hours or 18 graduate degree credits may substitute for one year of experience).
The successful incumbent will have excellent word-processing and database management skills; significant PC experience and a thorough working knowledge of Windows, Word and the internet (knowledge of Excel, Access and PowerPoint are preferred); outstanding interpersonal skills; strong organizational skills; ability to manage more than one project simultaneously; excellent writing, editorial and verbal communication skills; ability to work in a dynamic, fast-paced environment.
NOTE: The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at 443-997-5100. For TTY users, call via Maryland Relay or dial 711.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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