Assistant Director, Enrollment Operations and Analysis
August 30, 2018
New York, New York
Advertised Summary Job Description: The Assistant Director of Admissions Operations, reporting to the Associate Dean of Admissions, is responsible for the management of the admissions process and operations in alignment with the strategic goals of the Journalism School. The incumbent will support enrollment and admissions process management, application review and verification, student advisement, and other core functions of the admissions cycle. Analysis of applications trends and scholarship levels on applications and yields to help shape admissions and marketing strategy is a key aspect of the position.
CHARACTERISTIC DUTIES Manage the application processing lifecycle from application review to enrollment, to support the attainment of key admission objectives. Assure consistent and reliable communications of programs, deadlines, financial aid and other pertinent information to prospects, applicants and current students.
Manage Slate database/application processing systems, scanning, data input and information tracking for use in admission and financial aid offices. Monitor applicant status and ensure that all required application documentation is received within established deadlines. Coordinate all URL and electronic contacts with prospects. Manage applicant funnel by reaching out and encouraging prospective applicants to complete their applications. Serve as primary point of contact for admitted students post-admission and guide admitted students on the proper submission of forms and documents to ensure official enrollment. Acts as point person with prospective students and faculty.
Oversee and ensure accurate and timely issuance of all admission and financial aid letters.
Plan and manage admission reading and committee work with faculty and staff. Organize application review; establish faculty review systems and ensure timely review.
Organize and coordinate writing test, interview assignments and international transcript/test evaluations. Evaluate TOEFL/IELTS test scores.
Manage and improve existing systems to collect and analyze data to be used to inform and direct recruiting, admission, scholarship awarding, and enrollment activities. Ensure the integrity and accuracy of all data related to student admissions and enrollment within all relevant application management systems.
Provide analysis of data and statistics for preparation of admissions reports and projections. Maintain accurate data on applicant status, new applications, withdrawals, scholarships, and yield. Collect admissions data and prepare reports related to class profile, student diversity, and historical trends to enrich the selection process and present to department, faculty and/or school leadership.
With the marketing function in the Admissions department, provide analysis of marketing results to determine effectiveness and inform marketing plans.
Prepare institutional research of journalism market about trends in industry and among schools. Determine new information and programming that may be useful in recruiting.
Counsel prospective students regarding admissions and financial aid in person, by telephone, email and other social/electronic media.
Travel, as needed, to recruitment events locally and nationally.
Supervise support staff, temporary employees particularly around admissions operations and analytics and work-study students.
Perform other projects and related duties.
General Minimum Qualifications: Education:Bachelor's Degree and/or its equivalent required
Experience: Minimum three years related experience
Additional Specific Minimum Qualifications: Excellent communication, interpersonal, and counseling skills; Excellent organizational skills; Strong background in and familiarity with databases; Advanced Excel skills; Highly advanced technical skill set to raise capabilities of department; Ability to learn and manage new technologies and software; A valid driver's license; Willingness to work some evening and weekend hours.
Preferred Qualifications: Minimum three years related experience, preferably in admissions, financial aid or student services.
Proficiency with Slate or other admissions databases; understanding of statistics; some experience with international transcripts preferred.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_171667
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.