Responsible for directing the day-to-day management, development and operation of the production/ treatment or the distribution and metering of water and/or wastewater operations for the Company.
Prepare and control local construction, operations, and maintenance within established budget limitations. (10%)
Be the lead in establishing and managing personal relationships and rapports with political, civic and key stakeholders within area of responsibility. Be interface with regulatory entities and represent company positions as regulatory proceedings and hearings. (10%)
Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. (10%)
Manage the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%) Implement effective reporting processes.
Provide analysis and support to Superintendent with information required for various reports, budgets, and business plans. Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. Support Directors and local operational managers in ensuring effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and nonregulated markets. Work collaboratively with other functional leads to mitigate business risks. (Work order completion, unaccounted for water).
Implement effective communications at all levels of our operations.
Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)
Manage employee and labor relations within area of responsibilities.
Knowledge / Skills
Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.
Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas.
Building Effective Teams
Hiring and Staffing
Experience / Education
Minimum Four (4) to Six (6) years supervisory experience in water works or related field.
Bachelors or equivalent experience.
Licenses & Certifications
State license required. Must possess valid driver’s license.
Class 1 Wastewater license preferred.
Field work, driving, and working outdoors
Indoor office environment
24/7 365 day operation - evening, weekend, and holiday work required
Local and occasional regional travel.
Ability to sit, stand, bend, and walk for long periods of time. Lift minimum 25lbs. Occasional hands on work required.
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
About Illinois American Water Company
Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit www.amwater.com.