The primary goal of the Quality Support Center at NC AHEC is to improve patient care by process and practice redesign. The Consultant will work with health care practices to promote best care practices. Working with physicians and other patient care providers, the Consultant will participate in the statewide Quality Support discipline in meeting quality performance objectives of acquired grants while working with practices to adopt the NC AHEC change package to improve clinical health outcomes of their patient populations.
This position will primarily serve the needs of practices across northeastern North Carolina. Currently, Eastern AHEC holds a long-term agreement with a large, multi-site practice based in Ahoskie, North Carolina that will contract for 60% time and effort of this position. The requirements of this client are substantially like those provided to other clients yet on a more concentrated and ongoing basis.
Essential Functions for on-site QI Consultant – 60%
Lead and direct identified quality improvement initiatives as directed by the Chief Medical Officer and the Executive Team
Lead activities outlined in the annual QI Work Plan and meet the associated deadlines
Participate in and contribute to team meetings
Support the mission and vision of RCCHC
Effectively facilitate RCCHC Quality Improvement Process
Prioritize QI activities based on organizational goals and achievement of outcomes
Monitor QI compliance with internal, state and other external regulations
Represent organization at meetings, conferences and workshops related to QI initiatives
Lead and facilitate the QIC meetings
Use existing reports, create new reports as needed to facilitate the work
Identify organizational educational needs related to QI
Maintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation
Essential Duties and Responsibilities for other EAHEC Areas 40%
Meet with practice providers and staff regularly within caseload to manage reports and/or quality improvement data while providing facilitation and guidance and setting a plan for meeting project milestones. Provide follow up notes after each practice meeting.
Educate providers on the Quality Payment Program (MIPS) requirements. Provide coaching to improve clinical quality measures and promoting interoperability objectives as well as selection of improvement activities for optimal scoring and subsequent payment adjustments.
Assist eligible providers in reaching Medicaid Meaningful Use requirements including the attestation process.
Develop timelines and manage deliverables of reaching Patient Center Medical Home recognition including any private contract work as outlined by the project and/or funder.
Continuously create innovative resources and educational materials with the team and disseminate to practices.
Assists with the development and deployment of ongoing education and support for North Carolina's Transformation to Medicaid Managed Care.
Coach practices on ways to optimize the use of the EHR, including workflows, to improve patient care and chronic disease measures.
Collaborates with practice support consulting team members within the NC AHEC Practice Support discipline as well as local community partners and stakeholders to coordinate resources needed for optimal success.
Maintain practice status and project status within the NC AHEC Practice Support database.
Maintain Eastern AHEC Practice Support newsletter and disseminate to practices.
Maintain Eastern AHEC Practice Support database required document uploads, practice and provider data, as well as key driver implementation monthly completion.
Performs other duties as assigned.
Special Instructions To Application:
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. In addition to submitting a candidate profile online, please submit online the required applicant documents:
Curriculum Vitae Letter of Interest List of Three References (noting contact information)
Master's degree or Post baccalaureate credential in health or administrative field and 2 years' experience in healthcare quality improvement or healthcare management in an ambulatory practice setting; OR a baccalaureate degree in a related field and 5 years' experience in healthcare quality improvement or healthcare management in an ambulatory practice setting.
Qualifying degrees must be received from appropriately accredited institutions.
Pre-existing familiarity with rapid cycle quality improvement.
Ability to work a flexible schedule with travel in the region.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 000957
Organizational Unit Overview:
Eastern Area Health Education Center (Eastern AHEC) is a private, nonprofit educational organization affiliated with East Carolina University (ECU). The mission of Eastern AHEC, in accordance with the Statewide AHEC Program, is to meet the state's health and health workforce needs by providing educational programs in partnership with academic institutions, health care agencies, and other organizations committed to improving the health of the people of NC. AHEC educational programs and information services are targeted toward:
Improving the distribution and retention of health care providers, with a special emphasis on primary care and prevention; Increasing the representation of minorities and disadvantaged populations in all health disciplines; Enhancing the quality of care and improving health care outcomes; Addressing the health care needs of underserved communities and populations.
Eastern AHEC functions in close collaboration with East Carolina University, and with the other NC University programs in Nursing, Allied Health, Public Health, Medicine and Pharmacy, as well as other institutions of higher education. Eastern AHEC serves 23 counties in the eastern part of the state and is one of nine centers located in North Carolina. Governance is by a Board of Directors with representation from regional health care institutions, the community at large, and the community college system. Mental Health Education provides services to the five Area L counties as well as the 23 counties in our region.
The administrative structure of Eastern AHEC consists of an Executive Director, a Chief Administrative Officer, a Director of Fiscal Services, a Director of Information & Technology Services (ITS), a Director of Communication, a Director of Educational Support Services, and five Division Directors which includes; Quality Support Center, Student Services & Faculty Planner of Continuing Professional Development, Mental Health Education, Nursing, Allied & Public Health Education (the approved provider unit), Continuing Medical Education / Dental / Pharmacy Education, Pharmacy Education and Library Services.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.