Title: Director of Operations Management and Assessment
Department: Faculty Affairs
The Director of Operations Management and Assessment in the Office of Faculty Affairs and Human Resources in the School of Medicine will manage the faculty appointment process, coordinate faculty and staff legal and managerial issues, and serve as point of contact for questions and complaints by faculty. The Director is also the lead liaison for the School of Medicine to the central Human Resources office for staff HR matters to assure compliance with relevant unviersity policies and with responsibility for creating and managing HR-School of Medicine policies and procedures in staff compensation, employment, immigration, and employee relations.
Manage the drafting, review, and approval of initial faculty appointment offer letters to maximize successful recruitments. Manage the appointment and reappointment process for faculty holding endowed professorships. Review and edit offer letters to assure explanation of faculty rights and duties, assure compliance with Faculty Handbook and school Bylaws. Manage/review proposed structured compensation plan for faculty salaries. Manage the appointment and reappointment process for endowed professorships. Negotiate retirement agreements with tenured and other faculty. (30%)
Oversee liaison with central HR on behalf of the school for efficient management of staff employment, hiring and re-organizations. Manage employee relations issues for school staff when faculty are involved in the mix. Coordinate with HR-Immigration, manage the visa process immigration petitions, and permanent residency application process for school faculty and staff. (30%)
Serve as point of contact for questions and complaints by faculty about their rights, prerogatives, and relations with peers and department chairs, including salary matters, readiness for promotion, relations with department chairs, etc. (10%)
Coordinate with the General Counsel’s Office, central HR, and the Provost’s Office regarding faculty and staff legal and managerial issues. Coordinate with General Counsel and Provost’s Office regarding legal and security issues relating to faculty and staff. (10%)
Collaborate with office staff to assure appropriate faculty record-keeping, school database management, faculty payroll entries, and office website. (10%)
Advise the dean, department chairs, and school leaders on faculty questions and complaints, and advise as requested if formal grievances are lodged. Serve on staff grievance appeal panels. Advocate for policy changes, exceptions, and SOM interests generally. Anticipate national and local issues or disputes that may implicate faculty, affiliate, or school-wide interests, and update, warn, and prepare the Dean and school leadership to respond accordingly, e.g., trends in employment law, discrimination law. (10%)
Perform other duties as assigned. (<1%)
Department: Reports to and has daily contact with Vice Dean for Faculty Development and Diversity.
Weekly contact with Vice Dean for Research, Assistant Dean for Faculty Affairs and Human Resources, Senior Associate Dean for Finance, department chairs, faculty, and development staff.
Weekly contact with Human Resources, Provost’s Office and General Counsel’s office.
External: Minimal contact
Students: Minimal contact
This position has no supervisory responsibility
Experience: 10 years of related experience, preferably in academic medicine with seven years of experience involving and intersecting with medical school academic administrators.
Education: JD, MD or PhD required; JD preferred.
Extensive knowledge and appreciation of faculty role in joint administrative/faculty governance.
Familiarity with employment and discrimination law.
Ability to lead groups.
Excellent oral and written communication skills.
Strong negotiation skills
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors, and customers face to face.
Ability to develop and implement effective career development programs.
Ability to define problems, collect and analyze data, establish facts and draw valid conclusions to solve problems and plan initiatives.
Ability to handle multiple tasks simultaneously.
Familiar with training and adult learning concepts, practices and procedures. Ability to engage participants with various knowledge levels and with various learning styles.
Strong interpersonal skills required. Ability to work collaboratively and effectively with faculty members and administrators at all levels across multiple institutions.
Highly motivated self-starter who demonstrates sound independent judgment, creativity, insight, accountability, and maturity.
Excellent facilitation skills and ability to engage and support individuals in large and small workshop settings.
Must be well organized, efficient, dependable and able to function independently without supervision.
Ability to prepare useful, succinct and informative written communications and make presentation.
Professional and effective oral and written communication skills.
Strong interpersonal skills; ability to work and communicate with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, School and University, and with individuals outside the University.
Strong organizational skills; ability to multi-task, prioritize and meet deadlines. Must demonstrate attention to detail and accuracy, time management skills, and follow-through.
Ability to work effectively independently and collaboratively within a team. Must be highly motivated, responsible, dependable and a self-starter.
Ability to work with sensitive information and maintain confidentiality.
Work is conducted indoors in comfortable office space. Occasional travel (to professional meetings, etc.)
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
NOTE / HOW TO APPLY
CWRU offers a flexible benefits package including tuition waiver for employees and dependents. Respond in confidence, including salary history to: jobs.case.edu, Human Resources job code #7477.