The Business Intelligence Analyst reports directly to the Director of Strategic Analysis and Business Intelligence. S/he collects and disseminates consistent, accurate, transparent, timely and actionable statistics and data on all aspects of the Gillings School of Global Public Health, including data that contribute to the School’s evaluation plan, University requirements, and requirement from School and program accreditors. The core responsibility for the Business Intelligence Analyst is to independently and reliably create computer programs, databases, and data analyses and visualizations in support of the key needs of School decision makers. Primary duties include: collection, validation, and reporting of School and University data; development and maintenance of data infrastructures to support reporting; and regular data extraction, manipulation, analysis, visualization and interpretation of results using complex programming and statistical tools. S/he manages and/or assists with survey administration, including preparation, administration, data analysis and visualization, and reporting of findings. S/he will assist the Director of Strategic Analysis and Business Intelligence with data management and analysis, project coordination, documentation, and special projects as requested. S/he will support the Director of Strategic Analysis and Business Intelligence in the evaluation of School and department performance. S/he will also conduct follow up analyses resulting from metric and key performance indicator analyses that involve novel solutions and further investigation, policy analysis and use of qualitative and quantitative research methods. This individual will team and/or help the Business Intelligence Senior analyst, student analysts and temporary staff, as needed, in support of project demands. S/he will understand and maintain expertise in institutional research and business intelligence and will consult with school leadership on these areas of expertise.
Education and Experience:
A Masters degree is preferred. The candidate will demonstrate experience and confidence in independently extracting, manipulating, analyzing, interpreting, and documenting large, complex data sets, with a minimum of three years working with programming and statistical software (SAS, SQL, R, Python accepted). SAS certification is a plus. Minimum of 2 years use of business intelligence reporting environment (Tableau preferred, SAS VA, OBIEE, Business Objects, other), writing reports and measuring key performance indicators. Two years of experience with querying data systems. Knowledge with survey administration tools (Qualtrics, Blue, other). Knowledge of quality systems (i.e. six sigma) or other equivalent process control methodologies, and business process design & assessment is desirable. Preference will be given to candidates with data and reporting experience in a complex educational environment, particularly with elaborate enterprise resource planning (ERP) systems such as PeopleSoft or Banner or other relational database structures.
The successful candidate will have experience in higher ed institutional research, assessment, or accreditation functions. Attention to detail and commitment to data quality, the ability to work both autonomously and as part of a team, and the ability to manage multiple tasks in an intense, fast-paced environment are essential. Understand functional and process-oriented requirements to meet needs of end users; and then interpret and translate customer needs, evaluate code and its functionality through problem solving, and recommend or modify to improve performance and consumption.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Inclusive Excellence is a core value at the Gillings School of Global Public Health. We expect our faculty and staff to actively contribute to fostering an academic workplace climate that is welcoming and supportive for all.
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.