The University of Southern California (USC) is one of the worldâs leading private research universities.Â An anchor institution in Los Angeles, a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.Â We are searching for exceptional individuals to help us fulfill our mission: Developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit.Â
The Director, Strategic Initiatives & Program Management will lead a dynamic team, coaching staffâs productivity and growth while promoting new initiatives and positive change for processes across the University. This role will function as a partner for HR, Equity, and Compliance colleagues and oversee all aspects of the business unit strategic roadmap in various units in alignment with HR, Equity, and Compliance and University strategy. The Director, Strategic Initiatives & Program Management will own the creation and maintenance of new strategies and provide a program plan to advance projects that make USC a dynamic, innovative leader in higher education strategy. This individual will partner with diverse stakeholders across the organization to provide thoughtful recommendations for efficiency and continuous improvement projects. The Director, Strategic Initiatives & Program Management will prioritize service excellence, strategic vision and innovation in all responsibilities, ensuring USCâs plan for a successful future. This role will execute USCâs vision while championing USCâs ethics, culture and values.
The candidate for the position of Director, Strategic Initiatives & Program Management must meet the following qualifications:
Bachelor's degree in business, psychology, communications, or another related field.
10 or more years of experience in one or more of the following fields: human resources, business administration, business strategy, project management.
Experience developing strategic plans and roadmaps and aligningÂ resources to meet established organizational objectives.Â Â
Experience building outÂ programsÂ from concept to implementation.Â
Advanced knowledge ofÂ continual improvement processes for incremental or breakthrough advances.Â
Experience and successÂ developing project proposals, tracking results, resolving issues and presenting value add.Â
Experience drivingÂ cross-functional programsÂ and managing competing priorities.Â
Ability toÂ train team membersÂ on programÂ planning, improvement processes,Â data collection and reporting.Â
Proven successÂ leadingÂ a team with demonstrated leadershipÂ valuesÂ and coaching skills.Â
Ability to driveÂ changeÂ and develop transformative environments forÂ strategicÂ growth.Â
ExcellentÂ presentation communicationÂ and collaborationÂ capabilities and demonstrated high level writing ability.Â
ProvenÂ planning and organizational skills,Â effective time managementÂ abilitiesÂ andÂ a growth mindset.Â
Ability to exercise discretion with confidential information.Â
Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).Â
Demonstrated excellence with a variety of project management methodologies such as agile, scrum, Kanban, Scumban, Lean, Waterfall, PMIâs PIMBOK, etc.
The ideal candidate for the position of Director, Strategic Initiatives & Program Management has the following qualifications:
Advanced degree in business, psychology, communications, or another related field.â¯Â
12 or more years of experience in higher education and/or finance.
Demonstrated experienceÂ identifying opportunities forÂ process improvement, new initiatives, strategic projects,Â and program management that leads to increased efficiency and maximizing resources.Â
DevelopedÂ collaborative leadershipÂ and management styleÂ with the ability to drive changeÂ while maintaining an equitable, consistent work environment.Â
Experience spearheadingÂ the strategic work of a department forÂ a complex organization.Â
Prior experienceÂ partnering with university/school leadership to develop and execute strategic vision.Â
Expertise overseeingÂ and directingÂ people services metrics,Â progress progression, pipelines, methodology creation, and execution of projects.Â
Ability to mentor and developÂ aÂ strategic initiativeÂ teamÂ by outlining goals, objectives andÂ encouraging continuous realignment andÂ training.Â
Experience implementingÂ and recommendingÂ best practices forÂ continuous improvement and program planning.Â
Ability to lead strategic initiatives in daily operations, providing guidance,Â and support as necessary.Â
Experience developingÂ program and projectÂ plansÂ that effectively manage and deployÂ resourcesÂ to achieve objectives.Â Â
Experience training staff to create new approaches to challenges orÂ toÂ meetÂ evolving stakeholder needs.Â
Experience managingÂ the implementation of systems and initiatives, providing strategic support to drive organizational change.Â
CAPM, PMP, or other similar certifications.Â
The candidate for the position of Director, Strategic Initiatives & Program Management will be responsible for:
Understanding and applyingÂ continuous improvement processes andÂ bestÂ to contribute toÂ immediate and larger, long-term goalsÂ related to strategic initiatives and program planning. Commanding aÂ strong understanding of theÂ tacticalÂ relationship between the HR, Equity, and Compliance business unit and core business functions.Â CombiningÂ strategic innovationÂ with an understanding of theÂ universityÂ environment to maximizeÂ efficiency and drive change.Â
ManagingÂ anÂ internalÂ strategic teamÂ toÂ make recommendations based on data and metrics for measurable outcome success. Providing support and guidanceÂ toÂ direct reports andÂ theÂ broaderÂ divisionÂ community.Â CreatingÂ credibility in a wide range of interactions, developing healthy relationships that promote individual and organizational success, and building an effective internalÂ and externalÂ UniversityÂ network.Â
DefiningÂ opportunities for improvementÂ and identifyingÂ strategicÂ initiatives that will contributeÂ toÂ improved customer serviceÂ and departmentalÂ efficiencies. PrioritizingÂ projects or programs with wide-spread value and long-term positive implications for the division and USC.Â Interacting regularly with stakeholders toÂ collectÂ feedback and ascertain ways toÂ continuallyÂ improve services.Â Meeting targets in concert with deadlines.Â
Leveraging a multitude ofÂ platforms toÂ effectivelyÂ communicateÂ customizedÂ information toÂ faculty,Â staff, stakeholders and customers. UtilizingÂ well-developed communication skills that effectively deliver critical information, gather information, and communicate with others of different perspectives.Â Tailoring communication approaches and language toÂ stakeholdersÂ in-mindÂ to articulateÂ issues and concerns of the core business functionÂ and connectedÂ UniversityÂ departments.Â
Providing guidance toÂ divisional andÂ UniversityÂ stakeholders. MakingÂ recommendations concerningÂ program management and strategic initiatives.Â Applying creative problem-solving to addressÂ repetitive challenges across the University.Â Directing and contributing to initiatives and processes within the division,Â buildingÂ consensus while making progress toward change.Â Continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.Â
Leading programs with multiple stakeholders that review and evaluate cross-functional challenges.Â ThoughtfullyÂ reviewingÂ and interpreting informationÂ and dataÂ toÂ informÂ decisions and recommendations.Â Continuing to develop objectivity and critical-thinking skills to make sound judgments based on keen analysis, best practices and an understanding of preferred outcomes.Â Â
Developing trusting, credibleÂ relationshipsÂ from demonstrated ethicalÂ judgment, behaviorÂ and practicedÂ confidentiality.Â Collaborating with colleagues and leadership to align solutions with University culture.Â Promoting an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
Communicating theÂ University and divisionÂ strategic plan to teams to underscore the contributions of individual contributors to the broader University objectives.Â AnalyzingÂ current and anticipated conditionsÂ and limitationsÂ that may affect ability to achieveÂ strategicÂ goals. ReassigningÂ staffÂ responsibilityÂ as needed to avoid challenges or roadblocks to success.Â Â
Performing other related responsibilities as requested and when necessary. The University reserves the right to add or change duties at any time.
The University of Southern California is an Equal Opportunity Employer
Minimum Education:Bachelorâs degreeMinimum Experience:10 yearsMinimum Field of Expertise:Bachelor's degree in business, psychology, communications or another related field. Ten yearsâ experience in human resources, project management and/or business administration or business strategy. Four yearsâ experience in management/leadership roles. Experience building out programs from concept to implementation, developing strategic plans and roadmaps and aligning resources to meet established organizational objectives. Advanced knowledge of continual improvement processes for incremental or breakthrough advances, able to drive change and develop transformative environments for strategic growth. Experience and success developing project proposals, tracking results, resolving issues and presenting value-add. Experience driving cross-functional programs and managing competing priorities. Proven success leading a team with demonstrated leadership values, relationship-building and coaching skills, able to train team members on program planning, improvement processes, data collection and reporting. Excellent presentation, collaboration, and written and oral communication skills and capabilities, able to exercise discretion with confidential information. Proven planning and organizational skills, effective time management abilities and a growth mindset. Proficiency with Microsoft Office. Demonstrated excellence leveraging project portfolio management (PPM) tools.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.