The Pritzker Legal Research Center of Northwestern Pritzker School of Law invites applications for the full-time, permanent position of Access Services Evening & Weekend Supervisor. Located in the heart of the Gold Coast on Northwestern’s Chicago campus, the Pritzker Legal Research Center supports the research and instructional needs of more than 900 J.D. and LL.M. students and 90 residential faculty of the Northwestern University School of Law
The Pritzker Legal Research Center is a highly service-oriented library. We are looking for someone who enjoys building positive working relationships with a wide variety of people ranging from students to peers to faculty members. The successful candidate will join a team of librarians and staff who maintain a very collaborative work environment and will also have the freedom to work independently and must have a strong sense of responsibility and reliability. The person in this role will perform a wide range of Access Services duties, including collection maintenance, faculty support, document delivery, material retrieval, student worker supervision, circulation desk duties, and often serves as the first point of patron contact in a library that prides itself on exemplary service.
Further information about the Pritzker Legal Research Center is available at the library's website https://library.law.northwestern.edu
Northwestern Pritzker Law prides itself on its active and diverse community, which brings together a passionate and talented group of students, staff, and faculty. The Law School endeavors to take principled action towards ensuring that we live up to our responsibility—and our institutional values—to create a diverse, equitable, and inclusive community for all constituents. Law School leadership commits to working tirelessly to ensure every member feels valued, all students can study and train to be successful in their careers, all staff members can develop personally and professionally, and where our faculty can both teach and support our students and produce top quality research and scholarship.
Please Note: During the fall and spring semesters, the schedule is generally Wednesday – Thursday 12:30 p.m. to 9:00 p.m.; Friday – Saturday 9:30 a.m. to 6:00 p.m; Sunday 11:30 a.m. to 8:00 p.m. During intersession periods, the schedule is generally Tuesday - Saturday 8:30 a.m. to 5:00 p.m. During the summer months, the schedule is generally Tuesday – Thursday 11:30 a.m. to 8:00 p.m. and Friday – Saturday 8:30 a.m. to 5:00 p.m. Work hours throughout the year may vary depending on departmental needs and staff availability.
Circulation and Access
Performs full range of circulation functions including charging and discharging items, processing fines, placing holds, requesting items from other Northwestern libraries, helping patrons search for items. Maintains student lockers. Reports library facilities and maintenance requests to appropriate departments. Supervises students in this capacity as well.
Performs full range of duties to maintain physical collection, including shelving, sorting, shifting, shelf reading, reclassifying items, locating missing books, and book repair. Supervises students in this capacity as well.
Materials Retrieval and Request Fulfillment
Performs full range of duties related to patron requests including retrieving items from open and closed stacks, processing reserves, document scanning, fulfilling interlibrary loan requests, and delivery of materials.
Opening and Closing
Closes the library five days per week (Wednesday – Sunday) and opens the library on weekends. Closing and opening duties include locking/unlocking the main doors, computer lab and copy rooms; turning on/off lights throughout facility; receiving and processing newspapers; turning on/off circulation desk equipment.
Faculty Scholarship Support
Processes and uploads faculty paper submissions to SSRN (Social Science Research Network); assists Faculty Services and Scholarly Communications Librarian with institutional repository and promotion of faculty scholarship.
Performs other duties as assigned.
Participates in other library support services involving collection processing, library records, and new initiatives, as needed.
A high school diploma or equivalent required.
2 years of administrative support or other relevant experience required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Must be exceptionally reliable and have demonstrated reliability in prior work experience.
Excellent oral and written communication skills and organizational skills.
Ability to establish and maintain excellent working relationships with library users, especially students, coworkers, supervisors, and law school staff members.
Careful attention to detail.
Ability to work both independently and as part of a team.
Flexibility and commitment to providing outstanding customer service.
Ability to use Microsoft Office software.
Excellent interpersonal skills and ability to establish positive working relationships with a wide variety of people ranging from students to peers to faculty members.
Strong sense of responsibility and reliability; must be able to assume responsibility for entire library facility during off-peak hours. Ability to perform physically demanding tasks such as shifting books and pushing book carts.
Bachelor’s degree or higher.
Library circulation experience.
Experience in an academic library environment.
Preferred Competencies: (Skills, knowledge, and abilities)
Facility using library research databases, integrated library systems such as Alma.
Proficiency with digitization software.
Familiarity with legal resources.
Successful customer service experience in an organization that values a positive customer experience.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
Internal Number: 41040
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.